WHAT ARE PEOPLE SAYING

Kylie managed my apartment with outstanding professionalism and care. In my experience, she is truly one of the best in the business. Her communication is always prompt and friendly, and every aspect of her work reflects a high standard of excellence. One of the things I appreciated most was the quarterly inspections. They were conducted thoroughly and professionally, with detailed reports that covered every nook and cranny of the apartment. These reports gave me complete peace of mind, knowing the property was being looked after attentively. I would not hesitate to recommend Kylie to anyone looking for a reliable and top-tier property manager.

The best in the business, Kylie from Excella has managed my property for over 10 years now. She has provided me with a lot of confidence to continue investing in the apartment market, knowing that the property management side of things will always be looked after meticulously. Never a shy communicator, Kylie has always been easy to get hold off (which was a problem with our previous property manager), is a solutions-based operator that never falls short of her commitments with her landlords. Our reports always come in on time, and are in great detail with next steps suggested. Thank you for hard work, Team Excella!

I have just changed to Excella after having poor experiences of property managers. Kylie has been amazing and exceeded all of my expectations. I cannot recommend her highly enough. Very fast to communicate and very professional. She has found new tenants and organized minor property maintenance for me with no fuss.

I would like to express my deepest gratitude to Kylie and remarkable service she provides to each and every customer. She always ready and will go extra mile to satisfy both owners and tenants. If you’re looking for a professional to take care of your property do not look any further. Excella is your best choice.

Kylie has been managing one of my apartments in the city since I purchased it. She has been a well of knowledge that is always willing to help even on matters outside the property she is managing. I love her work and would recommend her to anyone who needs a property manager that they can trust.

The team at Excella have always been excellent at looking after my properties. They ensure great tenants are found, properties are well maintained, and they are extremely responsive when it comes to communication. I highly recommend them.

Dear Kylie, I want to express my sincere gratitude for conducting the inspection and ensuring the tenant followed through with the cleaning. Your attention to detail and prompt follow-up has been invaluable, giving me peace of mind. Thank you for your professionalism and dedication in managing my property so efficiently!

I have found Excella, and Kylie, my property manager, to be professional and supportive to work with and they not only managed to find a tenant quickly, but also helped with necessary repairs and upgrades to make my apartment more suited for tenants. Very happy with their service.

Kylie (Excella) has been positively engaging as an agent and her professionalism displayed in dealing with her customers is a delight. With very little support from us, she has delivered an outstanding job in refurbishing our unit and returning it to the rental market with better returns. Thank you Kylie

Kylie is the best Property Manager! We are happy to have Excella Property to look after our apartment in Auckland :-)

I have had the pleasure of meeting Kylie Tse, the property manager, since 2010. I have three units managed by her and highly recommend to everyone that they use Excella Property Rentals Ltd. They are consistently professional, thorough, detailed, trustful, caring for both the tenant and the owner to achieve the best results at all times.

Kylie is an exceptionally motivated person who exceeds expectations. She was my property manager looking after one of my properties and would deliver every time. I enjoyed my time working with her while I owned the investment property and I would highly recommend her. Thanks for all your hard work Kylie.

Highly recommend it to landlords and tenants. Happy to have Kylie as my property manager these years, trustworthy, efficient and always quick response with solutions. Satisfied with the professional service provided by her team!

Kylie is, without a doubt, the best letting agent/apartment renter we have ever used. Her manner is professional and warm. Her knowledge is thorough and unquestionable. Her attitude is the best! Always willing to answer a query out of work hours and respond immediately to issues. We met Kylie eight years ago and have not had occasion or desire to use anyone else since. She has quickly and efficiently placed/replaced any / all of our tenants with suitable and reliable people. In fact, in all of the years, we have been renting our properties we have not had a problem as a result of Kylie's placements. My husband and I not only use Kylie for all of our tenancy transactions but also recommend her to everyone we know involved in rental property. She’s the best.

Kylie is the best property manager in town! I now have happier tenants and more money. Kylie understood the market and is equally fair to the tenants and landlords. For an owner who is living overseas, I feel absolutely worry-free when it comes to my New Zealand property. All landlords want is fair rent with good tenants. Unfortunately such common senses are rare commodity these days.

I have used the rental services from Kylie and her team for over 7 years and have always had good tenants, also their advice has saved us money by actively pricing rents at a fair price ensuring we have long term and happy tenants. I have found when I have tried other property companies they say they will get you more rent but the tenants don't last and leave me with empty tenancies. Kylie works hard to give landlords a successful result