WHAT ARE PEOPLE SAYING

I have just changed to Excella after having poor experiences of property managers. Kylie has been amazing and exceeded all of my expectations. I cannot recommend her highly enough. Very fast to communicate and very professional. She has found new tenants and organized minor property maintenance for me with no fuss.

Kylie is the best Property Manager! We are happy to have Excella Property to look after our apartment in Auckland :-)

Kylie (Excella) has been positively engaging as an agent and her professionalism displayed in dealing with her customers is a delight. With very little support from us, she has delivered an outstanding job in refurbishing our unit and returning it to the rental market with better returns. Thank you Kylie

The team at Excella have always been excellent at looking after my properties. They ensure great tenants are found, properties are well maintained, and they are extremely responsive when it comes to communication. I highly recommend them.

I have had the pleasure of meeting Kylie Tse, the property manager, since 2010. I have three units managed by her and highly recommend to everyone that they use Excella Property Rentals Ltd. They are consistently professional, thorough, detailed, trustful, caring for both the tenant and the owner to achieve the best results at all times.

Kylie is an exceptionally motivated person who exceeds expectations. She was my property manager looking after one of my properties and would deliver every time. I enjoyed my time working with her while I owned the investment property and I would highly recommend her. Thanks for all your hard work Kylie.

Highly recommend it to landlords and tenants. Happy to have Kylie as my property manager these years, trustworthy, efficient and always quick response with solutions. Satisfied with the professional service provided by her team!

Kylie is, without a doubt, the best letting agent/apartment renter we have ever used. Her manner is professional and warm. Her knowledge is thorough and unquestionable. Her attitude is the best! Always willing to answer a query out of work hours and respond immediately to issues. We met Kylie eight years ago and have not had occasion or desire to use anyone else since. She has quickly and efficiently placed/replaced any / all of our tenants with suitable and reliable people. In fact, in all of the years, we have been renting our properties we have not had a problem as a result of Kylie's placements. My husband and I not only use Kylie for all of our tenancy transactions but also recommend her to everyone we know involved in rental property. She’s the best.

Kylie is the best property manager in town! I now have happier tenants and more money. Kylie understood the market and is equally fair to the tenants and landlords. For an owner who is living overseas, I feel absolutely worry-free when it comes to my New Zealand property. All landlords want is fair rent with good tenants. Unfortunately such common senses are rare commodity these days.

I have used the rental services from Kylie and her team for over 7 years and have always had good tenants, also their advice has saved us money by actively pricing rents at a fair price ensuring we have long term and happy tenants. I have found when I have tried other property companies they say they will get you more rent but the tenants don't last and leave me with empty tenancies. Kylie works hard to give landlords a successful result